Inspired to Serve
It all starts with our Common Purpose. We create joy and peace of mind for residents, employees, and families by providing a better way of life.
Inspired to Serve is Covenant Living’s customer service framework, emphasizing the service behaviors of:
- Courtesy
- Image
- Responsiveness
- Safety
We are all responsible for upholding these values. Team members, residents and families can acknowledge employees for demonstrating these values by completing a physical Inspired to Serve card found at your concierge, or submitting a virtual Inspired to Serve card using the links below.
At Covenant Living, we believe that the best way to lead is to listen—and sometimes, the best way to listen is on two wheels!
For this #FeatureFriday, we’re heading to Shannondale at Maryville to see how Executive Director Dawn Doud is bringing a fresh perspective to community engagement. By trading her desk for her bike, Dawn hits the streets to meet residents right where they are—in their yards, on their porches, and in the heart of their neighborhoods. It’s all about those "small miles" that lead to truly "big moments" of connection.
Whether it’s a quick wave or a long chat over a garden fence, these daily rides ensure every resident has a voice and a friend in leadership. Check out the video below to see how Dawn is pedaling through the community to make sure everyone feels at home. ... See MoreSee Less
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At Covenant Living, our employees are the heart of everything we do.
Recently, teams across our communities came together to celebrate our annual Day of Belonging—a special day dedicated to recognizing the people who bring our mission to life every day.
From team activities and shared meals to moments of laughter and connection, communities across the country found their own ways to celebrate what makes Covenant Living such a special place to work.
Thank you to each of our employees for the care, compassion, and commitment you bring to residents, families, and one another every day.
✨Swipe through to see how our communities celebrated.
#DayOfBelonging #lifeatcovenantliving #employeeappreciation #ourpeople ... See MoreSee Less
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Covenant Living of Golden Valley stepped back in time to kick off “Back to the 70s Week” with a lively fashion show starring our leadership team in their favorite retro styles.
Filled with laughter, personality, and plenty of iconic 70s flair, our team truly brought the decade to life and set the tone for a great week. ... See MoreSee Less
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